Plain-English Summary
SyncOS is a wellness intelligence platform operated by supsync.app ("we," "us," or "our"). Our platform — accessible at supsync.app — connects your training, nutrition, and supplement data into a single adaptive recommendation engine.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use SyncOS. By creating an account or using the platform, you agree to the practices described here.
For questions or concerns, contact us at: privacy@supsync.app
SyncOS collects data that may constitute health-related information, including training loads, nutritional intake, supplement usage, and recovery markers. We treat this category of data with heightened care and use it solely to provide and improve the SyncOS service.
| Purpose | Data Used |
|---|---|
| Powering the adaptive recommendation engine | Training logs, nutrition data, supplement stack, profile |
| Generating phase-matched macro targets | Training phase, goal, body weight, activity level |
| Supplement stack auditing and redundancy detection | Supplement products and dosages |
| Personalizing your experience | Usage patterns, feature preferences |
| Sending transactional emails | Email address |
| Processing payments and managing subscriptions | Billing information (via payment processor) |
| Preventing fraud and ensuring security | IP address, device data, log data |
| Improving the platform and fixing bugs | Anonymized usage data and error logs |
| Legal compliance | As required by applicable law |
Marketing
We do not sell your personal data. We share your information only in the following circumstances:
We may disclose your information if required to do so by law, court order, or to protect the rights, property, or safety of supsync.app, our users, or others.
If supsync.app is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
Your data is stored on servers located in the United States. If you are accessing SyncOS from outside the United States, please be aware that your data will be transferred to and processed in the U.S.
We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes (e.g., billing records for up to 7 years as required by tax law).
We implement industry-standard technical and organizational measures to protect your personal information, including:
Limitation
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, email privacy@supsync.app. We will respond within 30 days. We may need to verify your identity before fulfilling your request.
Account Deletion
| Type | Purpose | Duration |
|---|---|---|
| Essential | Authentication, session management, security | Session / 30 days |
| Functional | Remembering preferences and settings | 1 year |
| Analytics | Anonymized platform usage and performance monitoring | 90 days |
We do not use advertising or third-party tracking cookies. You can manage cookies through your browser settings, though disabling essential cookies may affect platform functionality.
SyncOS is not directed at children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has created an account, please contact us at privacy@supsync.app and we will promptly delete the account and associated data.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email and/or a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of SyncOS after that date constitutes acceptance of the updated policy.
For privacy-related questions, data requests, or concerns: